Shipping & Returns

Shipping

Shipping charges are based on United States addresses. If shipping to an address outside of the United States, please contact us for shipping charges.

Shipping charges are intended to cover handling, packaging and delivery charges.

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

  1. Please email customerservice@quiltsisters.com to request a refund and we will assign you a tracking number.

  2. Ship your returned item to:
    Quilt Sisters
    Returns Department Tracking #
    2528 Matterhorn Lane
    Flower Mound, TX 75022

  3. Include in your package a signed letter stating the reason for your return and the original receipt.

**Note** You will be responsible for shipping and handling fees to return this item.

Return Exceptions

Merchandise that has been used or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee. This will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

Some items can be exchanged for the same or like item. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

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